Refund Policy

Virtual coin purchases are generally final once completed.

1. No refunds for used coins or sent gifts

Coins that have been spent, used, or converted into gifts are generally non-refundable.

2. Billing errors and unauthorized charges

If you believe you were charged in error or your account was used without authorization, contact support promptly. We may investigate and issue refunds where appropriate or required by law.

3. Abuse

We may refuse refunds where we detect abuse, fraud, manipulation, chargeback misuse, or policy violations.

4. Contact

Refund requests: support@sykolive.com